Examlex
The ability to effectively and efficiently access and use information is
Emotional Contagion
A dynamic process through which the emotions of one person are transferred to another, either consciously or unconsciously, through nonverbal channels.
Cognition
Refers to the mental processes involved in gaining knowledge and comprehension, including thinking, knowing, remembering, judging, and problem-solving.
Attitude
A psychological construct representing an individual's degree of like or dislike, favorability or unfavourability, towards an object, person, thing, or event.
Cognitive Dissonance
A theory which suggests that people experience psychological discomfort or stress when they hold two or more contradictory beliefs, ideas, or values at the same time.
Q33: Product market stakeholders include the firm's customers,
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Q135: Value consists of<br>A) A product's proprietary characteristics