The Existence of High Exit Barriers Such as Ownership of Specialized

question 57

Multiple Choice

The existence of high exit barriers such as ownership of specialized assets (e.g., large aircraft) in the airline industry indicates that

• A) customers are relatively weak because of the high switching costs created by frequent flyer programs.
• B) the industry is moving toward differentiation of services.
• C) the competitive rivalry in the industry is severe.
• D) the economic segment of the external environment has shifted, but airline strategies have not changed.

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Definitions:

Rote Rehearsal

A memorization technique that involves repeating information over and over again to embed it in memory.

Sensory Memory

The shortest-term element of memory that allows individuals to retain impressions of sensory information after the original stimulus has ceased.

Problem Solution

A method or process of solving an issue or overcoming a challenge.

Cultural-Familial Disability

Intellectual disabilities thought to arise from a combination of environmental and genetic factors, primarily within lower socio-economic groups.