Value Chain Support Activities Include

question 13

Multiple Choice

Value chain support activities include

• A) converting inputs into products.
• B) developing advertising and promotional campaigns.
• C) distributing the product to customers.
• D) recruiting, hiring, and training personnel.

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Definitions:

Continuous Improvement

An ongoing effort to enhance products, services, or processes by making incremental improvements over time or through significant changes at once.

Market Research Surveys

The collection of information and insights from targeted market segments to assess preferences, behaviors, and perceptions regarding products or services.

Poor Service

Substandard or unsatisfactory provision of services to customers, often leading to dissatisfaction or complaints.

Product Quality

The measure of a product's ability to satisfy customer expectations, encompassing features, reliability, durability, and performance.