Which of the Following Is Not an Example of a Business-Value-Added

question 36

Multiple Choice

Which of the following is not an example of a business-value-added activity?

• A) Adopting bar-code technology in the receiving department.
• B) Installation of a computerized human resource management module.
• C) Shortening the customers' billing cycle.
• D) Addition of an employee hotline for workplace complaints.
• E) Final painting and polishing of the product.

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Definitions:

Achievement Test

A type of ability test that measures what one has learned. Types of achievement tests include survey battery tests, diagnostic tests, and readiness tests.

Percentiles

A measure that indicates the value below which a given percentage of observations in a group of observations falls.

Stanines

Derived from the term “standard nines,” this is a standardized score frequently used in schools. Often used with achievement tests, stanines have a mean of 5 and a standard deviation of 2, and range from 1 to 9.

T-scores

Standardized scores with a mean of 50 and a standard deviation of 10, used to compare an individual's score against a normative sample.