Quality Affects Competitive Rivalry Because a Competitor Whose Products Suffer

question 62

Multiple Choice

Quality affects competitive rivalry because a competitor whose products suffer from poor quality likely will _____________ until ___________.

• A) initiate more competitive actions; the firm returns to profitability
• B) initiate fewer competitive actions; the quality problems are corrected
• C) initiate more competitive actions; the quality problems are corrected
• D) advertise more; customers believe the quality had improved

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Definitions:

Unconscious

Refers to the part of the mind that is inaccessible to the conscious mind but that affects behaviors and emotions.

Mental Processes

Internal cognitive operations that include thinking, reasoning, and problem-solving.

Alcohol Abuse

The harmful or hazardous use of alcohol that may lead to social, interpersonal, or health consequences.

Strong Ego

Refers to a well-developed sense of self that is able to effectively deal with the demands of reality, mediate between one's instincts and the expectations of society.