Employee Empowerment Involves Encouraging and Authorizing Workers to Take Initiatives

question 65

Multiple Choice

Employee empowerment involves encouraging and authorizing workers to take initiatives to:

• A) improve operations.
• B) reduce costs.
• C) improve product quality.
• D) improve customer service.
• E) all of the answers are correct.

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Definitions:

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A social psychological and sociological perspective that explains social change and stability as a process of negotiated exchanges between parties.

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