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As noted in the Opening Case, in order to create synergy between its wine and beer business, Foster's Group used the same sales force to sell mass market beer, cheap spirits, and premium wine. The sharing of these activities resulted in __________.
Deviant Behavior
Deviant behavior involves actions that deviate from the accepted norms, values, or standards of a society or community.
Goal-Means Gap
The disparity between culturally approved goals and the availability of legitimate means to achieve these goals, often cited in strain theory as a cause of deviance.
Ritualism
The adherence to or performance of rituals or ceremonial acts as part of a culture, religion, or group membership.
Status Frustration
A psychological condition resulting from an individual's inability to achieve his or her expected social status, leading to feelings of inadequacy and disappointment.
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