Compute the Probability of an Event Using the Complement Rule $0.34$

question 102

Multiple Choice

Compute the Probability of an Event Using the Complement Rule
-The overnight shipping business has skyrocketed in the last ten years. The single greatest predictor of a company's success has been proven time and again to be customer service. A study was conducted to study the customer satisfaction levels for one overnight shipping business. In addition to the customer's satisfaction level, the customers were asked how often they used overnight shipping. The results are shown below in the following table. What is the probability that a respondent did not have a high level of satisfaction with the company?

• A)\(0.34\)
• B)\(0.66\)
• C)\(0.57\)
• D) \(0.43\)

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Definitions:

Punishment Strategy

A behavioral approach aimed at reducing undesirable actions by introducing negative consequences or removing positive stimuli.

Continuous

Referring to processes or operations that proceed without interruption or breaks.

Intermittent

Occurring at irregular intervals; not continuous or steady.

Social Recognition

Acknowledgment or appreciation of an individual's presence, achievements, or status by others within a social or professional group.