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In Porter's model, if a country has both __________ and __________ production factors, it is likely to serve an industry well by spawning strong home-country competitors that can also be successful global competitors.
Post-Sale Service
Activities and support provided by a company to its customers after they have purchased a product or service, aimed at ensuring customer satisfaction and fostering loyalty.
Customer Service
Activities and programs provided by the seller to make the relationship a satisfying one for the customer.
Relationship Satisfying
Relationship satisfying involves actions and strategies aimed at ensuring a positive, fulfilling interaction or partnership between parties.
Core Principles
Fundamental beliefs or guidelines that form the foundation for a system, organization, or individual's actions and decisions.
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