Draw Interaction Plots
-A Builder Has Two Crews That Construct $\alpha = 0.05$

question 6

Multiple Choice

Draw Interaction Plots
-A builder has two crews that construct homes. He is interested in determining if there is a difference in the time it takes the crews to build three different styles of homes. The time in days for each crew is given below. What type of interaction is revealed by the interaction plot? Test at $\alpha = 0.05$ .
$\begin{array}{|l|c|c|c|}\hline & \text { Cottage } & \text { Bi-Level } & \text { 2 story } \\\hline \text { Smith } & 27,34,30,35,39 & 25,47,44,30,39 & 28,24,29,32,41 \\\hline \text { Jones } & 46,41,37,26,24 & 31,39,44,45,32 & 43,45,44,36,31 \\\hline\end{array}$

• A) No interaction
• B) Significant interaction
• C) Some interaction
• D) Complete interaction

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Definitions:

Analytical CRM

A component of customer relationship management focusing on analyzing customer data and behaviors to improve business relationships.

Customer-touching Applications

Software applications, often part of CRM systems, that allow customers to directly interact with a company's services or its information.

Customer-centric

describes a strategy that prioritizes the needs and desires of customers in the development and selling of products or services.

Repeat Customers

Individuals who repeatedly purchase goods or services from the same business or brand.