As the Organizational Environment Becomes More Complex, Heterogeneous, and Ambiguous

question 50

Multiple Choice

As the organizational environment becomes more complex, heterogeneous, and ambiguous, firms need to

• A) create more heterogeneous top management teams.
• B) focus on their core customer base.
• C) implement transformational leadership.
• D) emphasize the training and development of internal managerial talent.

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Definitions:

Divisional Structure

An organizational structure that groups employees by products and services, geographic regions, or customers.

Functional Departmentalization

Organizing a company's structure based on functions or departments such as marketing, finance, human resources, etc., to enhance efficiency and specialization.

Organizational Development

The study and implementation of practices, strategies, and techniques that improve an organization's effectiveness, health, and overall success.

Sociotechnical System Design

An approach to organizational work design that recognizes the interaction between people and technology in workplaces.