Matt's Server in the Restaurant Just Can't Seem to Get

question 102

Multiple Choice

Matt's server in the restaurant just can't seem to get his order right.Matt has just read Chapter 1 and wants to avoid making a Fundamental Attribution Error about the server.As a result,Matt might consider that

• A) This person is a chronic idiot.
• B) This person may have had a bad morning.
• C) The server has a problem hearing.
• D) Our educational system is failing us.
• E) Human beings are inherently lazy.

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Definitions:

Preferences

Individual tendencies or choices toward certain options over others, often based on values, beliefs, or personal tastes.

Z Problem-Solving Model

A decision-making framework that alternates between analytical and intuitive thinking strategies.

Nonpreferences

Choices or options that are less desirable or not preferred by an individual or group when making decisions.

Individual Development

The continuous process of personality, skill, and capacity enhancement over one's lifespan.