A Randomly Selected Customer Support Wait Time (From a Normal

question 32

Multiple Choice

A randomly selected customer support wait time (from a normal distribution) is calculated to be 1.8 standard deviations above its mean. What is the probability that another randomly selected customer wait time from the distribution will be less than 1.8 standard deviations from the mean?

• A) 0.0359
• B) 0.9641
• C) 0.9281
• D) 0.9281 ..

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Definitions:

Credit Entries

Bookkeeping records that increase liabilities or equity or decrease assets on a company's balance sheet.

Liability Account

A financial accounting account that represents obligations to pay debts or amounts owed to others.

Capital Account

An account showing the net worth of a business entity, including its equity and investments.

Asset Account

An account that records the assets owned by a company, showing their value on the balance sheet.