A Randomly Selected Customer Support Wait Time (From a Normal

question 32

Multiple Choice

A randomly selected customer support wait time (from a normal distribution) is calculated to be 1.8 standard deviations above its mean. What is the probability that another randomly selected customer wait time from the distribution will be less than 1.8 standard deviations from the mean?

• A) 0.0359
• B) 0.9641
• C) 0.9281
• D) 0.9281 ..

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Definitions:

Low Market Shares

The situation of a company or product having a small percentage of total sales in its respective market, typically indicating limited control or influence.

High-Growth Markets

Markets that are experiencing or expected to experience significantly above-average growth in demand or sales, often offering lucrative opportunities for businesses.

Question Mark

In business, a term used in the Boston Consulting Group (BCG) matrix referring to products or business units with high growth potential but currently hold a small market share.

Low Market Share

The condition of a company or brand having a small percentage of total sales in its industry, often leading to less influence and profitability.