A Major Airline Is Concerned That the Waiting Time for Customers

question 56

Multiple Choice

A major airline is concerned that the waiting time for customers at its ticket counter may be exceeding its target average of 190 seconds. To test this, the company has selected a random sample of 100 customers and times them from when the customer first arrives at the checkout line until he or she is at the counter being served by the ticket agent. The mean time for this sample was 202 seconds with a standard deviation of 28 seconds. Given this information and the desire to conduct the test using an alpha level of 0.02, which of the following statements is true?

• A) The chance of a Type II error is 1 - 0.02 = 0.98.
• B) The test to be conducted will be structured as a two-tailed test.
• C) The test statistic will be approximately t = 4.286, so the null hypothesis should be rejected.
• D) The sample data indicate that the difference between the sample mean and the hypothesized population mean should be attributed only to sampling error.

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Definitions:

Cups

Units of measurement typically used in cooking to quantify volume, or small round containers used for drinking.

Liters

A unit of volume in the metric system, used to measure liquids and some solids.

Kilograms

A unit of mass in the metric system, equal to one thousand grams.

Ounce Bags

Small bags designed to hold a specific weight of a product, typically measured in ounces.