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A personal computer assembly company is interested in studying the time it takes to assemble a computer under different conditions. Specifically, two factors are to be controlled: Factor A (Sample) is the number of individual work stations in the line and Factor B (Columns) is whether the assembly was done on day shift, swing shift, or graveyard shift. The following data were obtained in the study where the response variable is the time required to assemble the PC from start to final test. Carry out the appropriate statistical tests using an alpha equal .05 level.
Service Leadership
A management approach focusing on delivering superior service to customers as a way to gain competitive advantage.
Blue Ocean Strategy
A strategy that emphasizes the simultaneous pursuit of product or marketing program differentiation and lower cost in newly configured industries and markets envisioned by marketing strategists and entrepreneurs alike.
Differentiation
A marketing strategy where a company seeks to distinguish its product or service from competitors’ offerings through unique features, benefits, or quality.
Cost Focus
A business strategy that aims to gain a competitive advantage by reducing operating costs and offering lower prices than competitors.
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