The General Electric Service Department Believes That the Median Time

question 94

Multiple Choice

The General Electric service department believes that the median time for a service call should be 30 or fewer minutes. To test this, the following random sample of service times was collected: Given that the managers do not wish to make the assumption that the population is normally distributed, the appropriate statistical test for testing about service times is:

• A) the t-test.
• B) the Kruskal-Wallis test.
• C) the Wilcoxon signed rank sum test.
• D) the F-test.

---

Definitions:

Club Sponsor

An individual or organization that provides support, often financial, to a club, usually in exchange for advertising or promotional benefits.

Revenue Management

A strategy to predict consumer behavior at the market level and optimize product availability and price to maximize revenue growth.

Seasonal Peaks

Times of the year when demand for a product or service is significantly higher than usual, often due to factors like holidays or weather.

Wasted Capacity

The portion of production capability or resources that goes unused or is not effectively utilized.