In Which of the Following Situations Is Frustration Least Likely

question 23

Multiple Choice

In which of the following situations is frustration least likely to result in aggression?

• A) A woman grabs you and says "Hey, slow down," as you rush to catch your train.
• B) The parking lot is full, and a driver pulls around you to take the parking place for which you've been waiting.
• C) Your friend sprained her ankle, and cannot help you move, as promised.
• D) A telemarketer interrupts your dinner to sell you a magazine subscription.
• E) You realize you are being lowballed by a salesperson.

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Definitions:

Influence

The capacity or power of individuals or groups to effect change or impact the beliefs, behaviors, or actions of others.

Communication

The exchange of information or news between people, through speaking, writing, or using some other medium.

Goal

A desired result or outcome that a person or system envisions, plans, and commits to achieve.

Self-Directed Work Teams

Groups of employees who are given the autonomy to plan and execute their own tasks, often responsible for a complete business operation or process.