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A mid-sized company has decided to implement an enterprise resource planning (ERP) system, and management suspects that many of its employees are concerned about the
Planned implementation.Managers are considering holding informational workshops to help
Decrease anxiety levels among employees.To determine whether such an approach would be
Effective, they randomly select 16 employees to participate in a pilot workshop.These
Employees were given a questionnaire to measure anxiety levels about ERP before and after
Participating in the workshop.To determine if anxiety levels about ERP decreases as a result
Of the workshop, they should use a
Attraction
The pull or interest towards someone or something, often leading to social interaction or emotional connection.
Social Cohesion
The bonds that bring individuals together in a society or group, fostering a sense of belonging and mutual support among members.
Relational Cohesion Theory
A theory that explains the development of strong interpersonal bonds in social groups through repeated positive interactions and emotional attachments.
Cognitive Dissonance Theory
A theory proposing that people experience discomfort (dissonance) when their beliefs, knowledge, or behaviors are inconsistent, leading them to attempt to reduce the dissonance and restore harmony.
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