The Time It Takes to Process Phone Orders in a Small

question 17

Multiple Choice

The time it takes to process phone orders in a small florist/gift shop is normally distributed with a mean of 6 minutes and a standard deviation of 1.24 minutes.What cutoff values would
Separate the 16% of orders that take the least time to process?

• A)3.52 minutes
• B)4.76 minutes
• C)8.48 minutes
• D)10.01 minutes

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Definitions:

Critical Event

A significant occurrence or turning point that has the potential to affect the operation, stability, or outcome of a process, project, or situation.

Value Creation

The process through which businesses or organizations generate increased worth for shareholders or stakeholders, often through strategic decision-making and operations.

Cash Payments

Cash payments are transactions that involve the transfer of actual cash from one party to another, usually as payment for goods, services, or obligations.

Selling

Selling involves the exchange of goods or services for money or value, constituting a fundamental activity in business to generate revenue.