A Restaurant Uses Comment Cards to Get Feedback from Its

question 5

Multiple Choice

A restaurant uses comment cards to get feedback from its customers about newly added items to the menu.It recently introduced homemade organic veggie burgers.Customers who tried
The new burger were asked if they would order it again.The data are summarized in the table
Below.What percentage of customers would definitely order the veggie burger again? $$\begin{array} { | l | l | } \hline \text { Response } & \text { Frequency } \\\hline \text { Definitely would. } & 10 \\\hline \text { Most likely would. } & 40 \\\hline \text { Maybe } & 12 \\\hline \text { Definitely would not. } & 3 \\\hline\end{array}$$

• A)10%
• B)15%
• C)20%
• D)40%
• E)77%

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Definitions:

Ideas Expressed

The articulation or sharing of thoughts, concepts, or innovations verbally or in written form.

Empathy Map

A tool used to gain deeper insights into an audience or user group's behaviors and attitudes by mapping out what they say, think, do, and feel.

Emotional Content

Refers to the expressiveness and affective components of communication and art that evoke feelings or reactions in people.

Discover New Insights

The process of uncovering new understanding, perspectives, or information that was previously unknown or not considered.