An Even Number of Categories Is Preferred When a Respondent

question 62

True/False

An even number of categories is preferred when a respondent can legitimately adopt a neutral position.

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Definitions:

Fundamental Rethinking

A deep and thorough reassessment of core business processes and organizational structures to dramatically improve performance.

Radical Redesign

A fundamental and comprehensive restructuring of a process, system, or product to achieve dramatic improvements in critical performance measures, such as quality, cost, or speed.

Business Processes

The set of systematic activities or tasks that produce a specific service or product for a particular customer or market.

Automated Work Cell

A system comprised of robotic or mechanical units designed to perform a variety of tasks autonomously with minimal human intervention.