The Following Table Presents the Numbers of Customers Who -

question 15

Multiple Choice

The following table presents the numbers of customers who - after 2 weeks of use - were satisfied or dissatisfied with their newly-purchased computers. $$\begin{array} { c c c c c } \hline & \text { Brand A } & \text { Brand B } & \text { Brand C } & \text { Brand D } \\\hline \text { Satisfied } & 38 & 26 & 21 & 44 \\\text { Dissatisfied } & 3 & 9 & 13 & 9 \\\hline\end{array}$$ Can you conclude that the satisfaction rate is related to the brand of computer? Use the $\alpha = 0.05$ level of Significance.

• A) Do not reject H₀. There is insufficient evidence to conclude that the satisfaction rate differs among the computer brands.
• B) Reject H₀ It appears that the satisfaction rates differ among the computer brands.

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Definitions:

Least Preferred Coworker

A concept from Fiedler's contingency theory of leadership, describing how a leader's effectiveness is influenced by their feelings towards the coworker they least enjoy working with.

Fiedler's Contingency Theory

A leadership theory proposing that a leader's effectiveness is contingent upon how well the leader's style fits the context or environment.

Relationship-oriented Leaders

Leaders who prioritize and nurture the development of strong interpersonal relationships within their team to foster a supportive and collaborative work environment.

Fiedler's Contingency Theory

A leadership model proposing that effective leadership style is contingent upon situational demands, including the leader-member relations, task structure, and position power.