Give Another Term Used in Place of Item Number and De-

question 14

Essay

Give another term used in place of item number and de- scribe the meaning of these terms.

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Definitions:

Quality And Value

Refers to the assessment of a product's or service's overall excellence and worth, combining its inherent characteristics and the benefits it provides to the consumer.

Store Influences

Factors within a retail environment that affect consumer behavior, such as layout, design, and ambiance.

Impulse Item

Products that are typically bought without prior planning or consideration, often as a result of spontaneous desire.

Customer Complaints

Refers to expressions of dissatisfaction or concerns raised by customers regarding a company's products or services.