Listed Below Are Grade Averages for Randomly Selected Students with Three

question 21

Essay

Listed below are grade averages for randomly selected students with three different categories of high-school
background. At the 0.05 level of significance, test the claim that the three groups have the same median grade
average.

---

Definitions:

Emotional Management

The process of recognizing, controlling, and expressing one's emotions in a healthy and productive manner.

Expressive Communication

Involves sending messages that are ends in themselves.

Instrumental Communication

Involves sending messages that are means to an end.

Role Conflict

Role conflict occurs when an individual faces incompatible demands or expectations from multiple roles they occupy in society, leading to stress and difficulty in fulfilling these diverse obligations.