The Primary Value of the Balanced Scorecard Approach Is

question 21

Multiple Choice

The primary value of the Balanced Scorecard approach is:

• A)To focus the health care organization on those aspects of its operations that most directly impact the accomplishment of its strategies.
• B)To provide direction to unit managers in the development of unit action plans.
• C)To measure the success of senior management in communicating the overall organizational strategy.
• D)To inform lower-level employees of the need to pay close attention to the detailed action plans being implemented by their supervisors.

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Definitions:

Milgram Study

A collection of experiments in social psychology by Stanley Milgram that gauged how likely individuals were to follow orders from an authoritative figure that went against their own moral judgment.

Shock Intensities

Various levels of electrical current applied during experiments or treatments, which can range from mild to severe.

Cognitive Strategy

Techniques or methods employed to facilitate problem-solving, learning, or understanding.

Immoral Orders

Directives from an authority that are unethical or morally wrong, often posing ethical dilemmas for the person receiving the orders.