The Forces Driving Service Area Completion (The Five Forces Model

question 4

Multiple Choice

The forces driving service area completion (the five forces model of service area structural analysis) are:

• A)Threat of new entrants, bargaining power of suppliers, bargaining power of buyers, threat of substitute products or services, and rivalry among existing firms.
• B)Market share, bargaining power of employee groups, threat of regulation, quality of products or services, and similarities among existing firms.
• C)Threats of internal weaknesses, weakness of suppliers, customer satisfaction, quantity of products or services, and diversity of existing firms.
• D)Internal strengths, quality of the management team, bargaining power of customers, earnings per share, and cooperation among existing firms.

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Definitions:

Distributional Errors

Definition: Mistakes that occur when evaluating employee performance, typically involving the incorrect application of a uniform distribution across performance categories.

Contrast Errors

Mistakes made in evaluating performance where an employee's assessment is unfairly influenced by the comparison with another’s performance.

Rating Scale

A system or tool used for evaluating or assessing performance, quality, or satisfaction across a defined range.

Political Behavior

Activities within an organization that are aimed at using power or authority to influence decisions or gain advantage.