Can Differentiation of the Product and Differentiation of Ancillary Services

question 79

Multiple Choice

Can differentiation of the product and differentiation of ancillary services be distinguished?

• A)Yes
• B)No
• C)This question does not make sense
• D)The customer does not perceive different types of differentiation

---

Definitions:

Genuineness

Authenticity in one's actions and feelings, often considered crucial in therapeutic settings for effective healing and connection.

Empathy

The capability to comprehend and empathize with someone else's emotions.

Humanistic Therapists

Practitioners of a psychological approach focusing on individual potential and stress personal growth and self-fulfillment.

Responsibility

The state or fact of having a duty to deal with something or of having control over someone.