While Benchmarking Is an Inward Looking Process of Quality Improvement

question 52

True/False

While benchmarking is an inward looking process of quality improvement, continuous improvement is an outward looking process that extends outside the organization.

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Definitions:

Self-Control

The aptitude to discipline one's affective reactions, cognitive functions, and deeds when encountering enticements and spur-of-the-moment impulses.

Contrast Effect

A cognitive bias where the evaluation of something is influenced by comparisons with recently encountered alternatives.

Calibration

The process of adjusting and setting the accuracy of a measuring instrument to ensure it meets standard specifications.

Gene-Environment Interaction

The complex interplay between genetic makeup and environmental factors and how they influence individual traits and behaviors.