A Fishbone Diagram as Part of a Six-Sigma Quality Improvement

question 24

Multiple Choice

A fishbone diagram as part of a six-sigma quality improvement process might be found in which DMAIC category?

• A)Define
• B)Measure
• C)Analyze
• D)Improve
• E)Control

---

Definitions:

Knowledge

Information, awareness, or familiarity gained through experience or education.

Residual Information

Data or knowledge that remains after the main information has been processed or conveyed, often providing additional insights.

Heuristics

Mental shortcuts or rules of thumb that simplify decision making, often used to speed up the process of finding a satisfactory solution.

Bounded Rationality Model

A concept suggesting that individuals make decisions based on the limited information they have available and within the constraints of their mental capacity.