Poka-Yokes Are Procedures That Block the Inevitable Mistake from Becoming

question 4

True/False

Poka-Yokes are procedures that block the inevitable mistake from becoming a service defect.

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Definitions:

Case Managers

Professionals who coordinate care and resources for individuals with complex health needs, facilitating access to necessary services.

Social Therapists

professionals who use therapeutic techniques within a social framework to improve individuals' mental health and interpersonal relationships by focusing on social dynamics and support systems.

Business Managers

Individuals responsible for overseeing and directing the operations within a business to meet its goals.

Psychological Disorders

Mental disorders comprising various psychological symptoms that cause significant distress or impairment in social, occupational, or other important activities.