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There Are Many Applications of Poka-Yokes in Service Organizations

question 11

Multiple Choice

There are many applications of poka-yokes in service organizations. Which of the following is one of the three-T's used to classify poka-yokes?


Definitions:

Maintenance Supplies

Consumable items used in the regular upkeep of equipment, machinery, or property.

Salespersons' Commissions

Payments made to sales staff based on the volume or value of sales they generate, typically structured as a percentage of the sales price.

Not a Product Cost

Costs that are not directly tied to the production of goods or services, such as marketing or administrative expenses.

Period Cost

Costs that are not directly tied to the production process and are expensed in the period they occur, such as selling, general, and administrative expenses.

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