One of the Package of Features That Make Up a Service

question 29

Multiple Choice

One of the package of features that make up a service are:

• A)Appearance
• B)Facilitating goods
• C)Packaging
• D)Cost
• E)Implied use

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Definitions:

Construct Validity

Establishing the extent to which a test accurately represents the concept it's intended to measure, ensuring the theoretical construct is accurately operationalized.

Content Analyses

A research method used for systematically analyzing the content of communication, such as texts, images, and media, by categorizing and assessing various aspects of the content.

Domain Experts

Individuals with extensive knowledge and experience in a specific field, whose expertise contributes valuable insights and understanding to a project.

Back-translating

A method used in research to ensure the accuracy of translated materials by translating them back into the original language and comparing the versions.