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You Are Caring for a Client Preoperatively Who Is Very

question 17

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You are caring for a client preoperatively who is very anxious and fearful about their surgery. You know that this client's anxiety can cause problems with the surgical experience. What type of problems can this client have because of their anxiety and fear?


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Customer Benefits

The advantages or value that a customer receives from purchasing a product or service.

Product Knowledge

Understanding and information about a product's features, benefits, and use, which is crucial for effective selling and customer support.

Need-Payoff Question

A question asked by a seller to make a potential buyer consider the positive effects or benefits of purchasing a product or service.

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