Suppose That Incoming Calls Per Hour to a Customer Service

question 15

Multiple Choice

Suppose that incoming calls per hour to a customer service center of a small credit union are uniformly distributed between 0 and 6 calls. The probability that fewer than 3
Calls are received per hour is

• A) 3/6.
• B) 4/6.
• C) 3/7.
• D) 4/7.
• E) 1/6.

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Definitions:

Ledger

A comprehensive collection of all accounts and financial transactions of a company, organization, or individual.

Account Numbers

Unique identifiers assigned to individual accounts in an organization's chart of accounts, facilitating accurate recording, classification, and reporting of financial transactions.

Normal Credit Balances

Accounts with a credit balance as expected in the accounting equation; for instance, liabilities, equity, and revenue accounts normally have credit balances.

Revenues

The total amount of money received by a company for goods sold or services provided during a certain period of time.