A Customer Service Center Keeps Track of the Number of Complaints

question 60

Multiple Choice

A customer service center keeps track of the number of complaints received each day about one of their new products. The numbers of complaints received over the last 11 Day period are 19, 18, 22, 21, 17, 18, 22, 19, 16, 23, and 25. The standard deviation for This sample of data is

• A) 0.842.
• B) 2.794.
• C) 1.845.
• D) 0.569.
• E) None of the above.

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Definitions:

Filibuster

A legislative tactic used to delay or block decisions by speaking for an extended period or by other procedural means.

Unlimited Debate

A procedure, notably in the U.S. Senate, that allows for extended discussion on a bill without a fixed time limit, often related to filibustering.

Bill Passage

The process by which a proposed piece of legislation is officially approved and becomes law.

Leadership Structure

The organization of individuals who make decisions and direct efforts within an entity.