A Customer Service Center Keeps Track of the Number of Complaints

question 60

Multiple Choice

A customer service center keeps track of the number of complaints received each day about one of their new products. The numbers of complaints received over the last 11 Day period are 19, 18, 22, 21, 17, 18, 22, 19, 16, 23, and 25. The standard deviation for This sample of data is

• A) 0.842.
• B) 2.794.
• C) 1.845.
• D) 0.569.
• E) None of the above.

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Definitions:

Anecdotes

Short, often amusing or interesting stories about a real incident or person.

Hippocrates

An ancient Greek physician, often referred to as the "Father of Medicine" for his lasting contributions to the field as the founder of the Hippocratic School of Medicine.

Argument By Anecdote

A form of argument where general conclusions are drawn from personal stories and individual cases, rather than from systematic analysis or statistics.

Empirical Evidence

Information acquired by observation or experimentation that is used as a basis for knowledge.