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i. The standard normal distribution is the appropriate distribution when testing a hypothesis about a
Population proportion.
ii. When testing population proportions, the z statistic can be used when np and n(1 - p) are greater
Than five.
iii. To conduct a test of proportions, the assumptions required for the binomial distribution must be
met.
Customer Complaint
A formal expression of dissatisfaction made by a customer regarding a product or service.
Opportunity
A set of circumstances that makes it possible to do something or for something to happen.
External Customers
Individuals or entities that purchase goods or services from a business but are not part of the organization.
Internal Counterparts
The elements within an individual or system that correspond to or are analogous with external or opposing elements.
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