Replacement Times for TV Sets Are Normally Distributed with a Mean

question 12

Multiple Choice

Replacement times for TV sets are normally distributed with a mean of 8.2 years and a standard
Deviation of 1.1 years, (based on data from "Getting Things Fixed," Consumer Reports) .
(i. The replacement time that separated the top 20% from the bottom 80% is 9.124 years.
(ii. The probability that a randomly selected TV will be replaced in less than 4.0 years is 0.40.

• A) (i) and (ii) are correct statements.
• B) (i) is a correct statement but not (ii).
• C) (ii) is a correct statement but not (i).
• D) (i) and (ii) are false statements.

Understand the concept of proxemetrics and how interpersonal distance communicates intentions.

Recognize the role of policies, procedures, and reward systems in directing behavior and resolving conflicts.

Understand the definitions and characteristics of different conflict management styles.

Recognize the complexity of conflict resolution and the factors that influence it.