The Customer Service Department of H&R Block Received a Total

question 106

Multiple Choice

The customer service department of H&R Block received a total of 235 telephone requests for a tip-
Sheet on personal tax or corporate tax. The following table summarizes callers' primary area of
Interest, and how they first heard about the tip-sheet.
Suppose that a caller is selected at random. Find the probability that the caller selected heard about
The report from the radio, assuming they are interested in personal tax.

• A) 34/100
• B) 34/235
• C) 34/135
• D) 34/70A

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Definitions:

Response Generalization

The expansion of a subject's response to stimuli that are similar but not identical to the original stimulus.

Simplification

The process of reducing complexity by breaking down information or problems into simpler, more manageable parts or explanations.

Equipotentiality

The idea that any part of a functional brain area can take over the functions of any other part within that area.

Variable-ratio Schedule

A reinforcement schedule in behavioral psychology where a response is rewarded after an unpredictable number of responses, enhancing its effect on behavior.