The Customer Service Department of H&R Block Received a Total

question 16

Multiple Choice

The customer service department of H&R Block received a total of 235 telephone requests for a tip-
Sheet on personal tax or corporate tax. The following table summarizes callers' primary area of
Interest, and how they first heard about the tip-sheet.
Suppose that a caller is selected at random. Are they more likely to be interested in personal tax
And first heard about the report from the radio, or more likely to be interested in corporate tax and
first heard about the report from the radio?

• A) P(personal and radio) = 34/100, P(corporate and radio) = 36/100, therefore they are more likely to be interested in corporate tax and first heard about the report from the radio.
• B) P(personal and radio) = 34/235, P(corporate and radio) = 36/235, therefore they are more likely to be interested in corporate tax and first heard about the report from the radio.
• C) P(personal and radio) = 34/135, P(corporate and radio) = 36/135, therefore they are more likely to be interested in corporate tax and first heard about the report from the radio.

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Definitions:

Overhead Costs

Expenses associated with running a business that are not directly tied to a specific product or service, such as rent and utilities.

Contributing Factor

An element that plays a part in causing a situation or outcome.

Circumstantial Factor

An element or condition that affects a situation but is not a direct cause; often considered in evaluations or analysis of outcomes.

Medians

The middle value of a data set when it is ordered from least to greatest, or the line in geometry that divides a figure into two equal parts.