Examlex
Data is collected from 20 sales people in order to verify that the more contacts made with potential
Clients, the greater the sales volume. The Excel printout is shown below.
From this printout you determine:
Discretionary Behavior
Voluntary actions by employees that are not directly or explicitly recognized by the formal reward system, which can contribute positively or negatively to an organization.
Employee's Role
The specific set of responsibilities, tasks, and duties assigned to an employee within an organization, along with the expectations for how those tasks are to be performed.
Emotions Discrepancy
The gap between the emotions one feels and the emotions one shows or is expected to show in a social context.
Job Satisfaction
The level of contentment employees feel regarding their jobs, influenced by factors like work environment, compensation, and nature of work.
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