A Bank Asks Customers to Evaluate the Drive-Thru Service as to Good

question 18

Multiple Choice

A bank asks customers to evaluate the drive-thru service as to good, average, or poor. Which level
Of measurement is this classification?

• A) Nominal
• B) Ordinal
• C) Interval
• D) Ratio

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Definitions:

Self-regulation

The ability of an individual to manage their own thoughts, emotions, and behaviors to achieve goals or adhere to standards.

Triadic Reciprocal Causation

A model in psychology that explains human behavior with the interaction between personal factors, behavior, and environmental factors.

Behaviour Modelling Training

A training method that involves observing, learning, and then replicating the behavior of a role model.

Reinforcement Strategy

A plan or approach to strengthen certain behaviors, performance, or outcomes through positive or negative reinforcement mechanisms.