A Retailer Allows Its Employees to Handle Customer Complaints Without

question 42

Multiple Choice

A retailer allows its employees to handle customer complaints without having to ask for permission or directions from management.Which of the following activities would this policy encourage?

• A) employees feeling empowered to help customers
• B) employees ignoring the rights of its customers
• C) employees actively helping customers
• D) employees avoiding customers

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Definitions:

Photosynthetic Root

Roots capable of photosynthesis, typically found in some aquatic plants, allowing them to absorb carbon dioxide directly from their environment.

Arbuscule

A specialized tree-like structure formed within the cells of plant roots by certain types of fungi in a symbiotic mycorrhizal relationship.

Mycorrhizal Fungus

A type of fungus that forms a symbiotic relationship with the roots of a plant, exchanging nutrients and water in a way that benefits both organisms.

Macronutrient

A type of nutrient required in large amounts for proper growth, metabolism, and physiological function, including carbohydrates, proteins, and fats.