The Cooke Family Has Worked for Various GM Divisions for Over

question 84

Multiple Choice

The Cooke family has worked for various GM divisions for over four decades. Bennett Cooke works at the Cadillac division. Rondella Cooke works at the Buick division. Their son Tyrone works at the Corvette plant, and their daughter Niome works at the Saturn plant. The Cooke family could tell you that GM is departmentalized by which of the following?

• A) geography
• B) customer
• C) size
• D) product

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Definitions:

Behaviorally Anchored Rating Scale (BARS)

Method of performance measurement that rates behavior in terms of a scale showing specific statements of behavior that describe different levels of performance.

Feedback

Information employers give employees about their skills and knowledge and where these assets fit into the organization's plans.

Behaviorally Anchored Rating Scales (BARS)

An appraisal system that evaluates employees' performance based on specific behavioral examples related to job performance.

Bias

A tendency, inclination, or prejudice towards or against something or someone, often in a way considered to be unfair.