The Ultimate Aim of Customer Relationship Management Is to Produce

question 56

Multiple Choice

The ultimate aim of customer relationship management is to produce ________.

• A)high customer equity
• B)high current market share
• C)steady sales volume
• D)high customer payoff
• E)profit maximization

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Definitions:

Death

The cessation of all biological functions that sustain a living organism, marking the end of life.

Days

Units of time equivalent to 24 hours, representing the approximate period it takes for the Earth to complete one rotation on its axis.

Sleep

A naturally occurring condition of the mind and body where consciousness is altered, sensory activities are largely reduced, and almost all voluntary muscles are inhibited.

Circadian Rhythms

Biological processes that display an endogenous, entrainable oscillation of about 24 hours, affecting various physiological processes in living organisms.