Which of the Following Is the First Step in the Selling

question 11

Multiple Choice

Which of the following is the first step in the selling process?

• A)preapproach
• B)prospecting and qualifying
• C)determining call objectives
• D)handling objections
• E)presentation and demonstration

---

Definitions:

Restructuring

The process of reorganizing a company's structure, operations, or debt to improve efficiency or manage financial challenges.

Tax Effect

The impact of taxation on business decisions, investments, and net income, considering both current and future taxes.

DFL

Degree of Financial Leverage; a measure that evaluates the sensitivity of a company's earnings per share to fluctuations in its operating income, highlighting the impact of financial leverage.

DOL

Degree of Operating Leverage, a measure of a company's operating risk by quantifying how a change in sales affects its operating income.