Service Inseparability Means That ________

question 73

Multiple Choice

Service inseparability means that ________.

• A)evaluation of services is subjective and it changes from customer to customer
• B)the quality of services depends on who provides them as well as when, where, and how they are provided
• C)services cannot be stored for later sale or use
• D)services cannot be seen, tasted, felt, heard, or smelled before they are bought
• E)services cannot be separated from their providers, whether the providers are people or machines

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Definitions:

Manufacturer's Reps

Independent sales agents who represent manufacturers or suppliers, helping to sell their products to retailers or end consumers.

Urban Areas

Regions characterized by higher population density and vast human features in comparison to areas surrounding them, often including cities and towns.

Product Complexity

The degree to which a product is difficult to understand, use, or maintain by the average consumer.

Selling Teams

Combinations of sales specialists whose primary duties are order getting, order taking, or sales support but who work together to service important accounts.