Historically,survey Data Collection Has Been Largely Driven by Technology

question 15

True/False

Historically,survey data collection has been largely driven by technology.The earliest technology was the telephone survey.

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Definitions:

Joseph M. Juran

A key figure in the field of quality management, known for his work on quality control and planning, quality improvement, and the Juran Trilogy.

Total Quality Management

A management approach to long-term success through customer satisfaction, where all members of an organization participate in improving processes, products, services, and culture.

Quality Control Staff

Personnel responsible for monitoring and inspecting products or services to ensure they meet predefined quality standards and identifying areas for quality improvement.

Internal Company Issues

Challenges or problems that arise within an organization, affecting its operations, culture, or employee relations.