All of the Following Are Used by Firms to Measure

question 71

Multiple Choice

All of the following are used by firms to measure and manage diversity EXCEPT ________.

• A) focus groups
• B) ADR programs
• C) hiring and retention metrics
• D) employee attitude surveys

Perform information triage in evaluating conversations.

Understand the importance of social decentering in effective communication.

Differentiate between facts and inferences in communication.

Avoid generalizations in cross-cultural communication and practice cultural sensitivity.

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Definitions:

Language Acquisition

The process by which humans gain the capacity to perceive, produce, and use words to understand and communicate.

First Months

The initial period of time following an event, often characterized by significant adjustments, developments, or changes.

Resilience

The ability to recover quickly from difficulties or adapt to challenging circumstances.

Characteristics

Attributes or features that help to identify, describe, or quantify properties of an object, person, or phenomenon.