The Relationship of Guest and Hotelkeeper Ends When the Guest

question 17

Multiple Choice

The relationship of guest and hotelkeeper ends when the guest:

• A) pays his or her bill.
• B) advises the hotelkeeper of his or her departure.
• C) leaves or ceases to be a transient.
• D) has stayed for 30 days and becomes a boarder.

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Definitions:

Return on Marketing Investment

A measure used to evaluate the efficiency and profitability of investment in marketing, calculated by dividing the profit generated from marketing by the cost of the marketing efforts.

Gross Margin

The difference between revenue and cost of goods sold, expressed as a percentage of revenue, indicating the financial health and efficiency of a company's core activities.

Firm's Effectiveness

A measure of a firm's success in achieving its goals and objectives, which can be evaluated through financial performance, market share, customer satisfaction, and other metrics.

Marketing Revenue Analysis

A review process that assesses the effectiveness of marketing strategies in generating sales and maximizing profits.